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Improved online engagement with Hammersmith & Fulham’s new Family Support service

Family Support, a new arm’s length service from London Borough of Hammersmith & Fulham Council, needed an online presence that could compete with the best of the private sector.

Agilisys worked closely with staff, carers and families to co-design a welcoming and intuitive online space to act as a virtual children’s centre.

In just six months after the new Family Support service was launched, it saw its customer base grow significantly, with more than 60% of its visitors accessing the website from mobile devices.

Find out how Hammersmith & Fulham Council has improved the lives of residents, while simultaneously accelerating the success of a brand-new council revenue stream.